Conditions

1. General
All prices include 25 percent VAT if nothing else is stated. We reserve the right for any errors in printing or typing. If you are below 18 years of age you need a guardians permission to place an order.

2. Payment
Payment is handled by Swish, bank transfer, card payment (through stripe system) or Klarna Checkout (available soon) and their conditions can be found in the last step when you are making your payment. There you approve of our conditions and also Klarnas. We currently provide all purchase methods that Klarna has in their checkout.

3. Delivery
We send our packages by Postnord. Normal time for delivery is 1-3 work days within Sweden and 2-6 work days to other European countries.
The cost of shipping will show when you are checking out of the register. We charge 200 SEK for non-collected packages.
If you have placed and order and then wish to return it after we've handled and sent it, you need to return the package according to the information below 4. Return policy. Otherwise you will be charged 200 SEK for the non-collected package.

4. Return policy
As a private person you do have 14 days open purchase but we offer all of our customers 30 days. This means that you get your money back if you are not satisfied. The product may not be used, only unpacked and tried on to be able to see if it fits. If the product has been handled in a way that is not necessary to establish its features and functions, there will be a deduction for the depreciation that has occured. All accessories and packaging material shall be returned. All returns are to be sent back in original packaging and well prepared in a suitable package. Possible transporting damages as a result of poor packaging will be charged to you, the customer. When utilizing the return policy, you the customer are responsible for the shipping costs.

Bare in mind that you are responsible for the risk of return shipping. The risk involves if your package is lost during shipping. Always use a shipping method where the shipment is traceable and save the receipt.
The product should be returned to us at the latest 30 days after delivery. We will refund you at the latest 30 days after the product is returned.
In case of return this needs to be verified in writing, this is done by sending us an email to support@poesisportswear.com

5. Warranty
If nothing else is provided by Poesi Sportswear, all of our products come with a 12 month warranty. The warranty covers only manufacturing defects and not errors that have been caused by the product being exposed to external force or unintentional use.
We check and test submitted returns in accordance with the error description. It is therefore important that it is as comprehensive as possible. If the goods are flawless, a fee of 200 SEK will be charged to cover our labor costs and for the return from us. The product must be sent to CA-VS Invest AB within 30 days after the fault has been discovered in order for the warranty to be invoked. Complaints must be made in writing by email to support@poesisportswear.com.
The factory guarantee cannot be transferred to another party, but applies only to the person who is on the receipt or invoice. Receipt copy or order number must be presented in order to claim warranty repair.

6. Personal data
Poesi Sportswear is responsible for the processing of the personal data that you as a customer submit to us. This information will be used for marketing purposes and for our newsletter, this will be approved via the terms of the checkout.
No information is passed on to another party but is only used by Poesi Sportswear. If you want to change any information, you can do so by contacting us at support@poesisportswear.com. If you want to be removed from the register, just contact us.

7. Force majeure
Events such as war, natural disaster, strike, authority decisions, non-delivery from subcontractors, costly circumstances and comparable event, outside Poesi Sportswear's control - which could not be foreseen - are attributed to force majeure, which means that Poesi Sportswear is relieved of its obligations to fulfill entered agreements.

Poesi Sportswear – 911007-1710

Lugnets Hage 5, 44340 Gråbo